The first thing is to shut the water supply valve off by turning the valve handle to the right which is located where the water supply line for the toilet where it goes into the wall behind your toilet or take the tank lid off. Then you will see
the toilet tank black flapper at the bottom of the tank that is hooked to your toilet flushing handle by means of a
The flapper is not sealing to the bottom of the tank because it is old, hardened or warped to the extent that it does
not seal. You can simply push the flapper down on the tank seat to stop the water from running out of the tank.
You can drain the tank by flushing the toilet , dry the flapper and apply Vaseline to flapper where it seals to
the seat under the flapper. This may or may not help for a short time. Take the old flapper to your hardware store
so you can match it up with a new one. Buy the best one they have so it last you longer as it could cost you $20.00
a day or more if the flapper stays open when your not at home. Turn the water supply valve for the toilet to
right to close the valve and to the left to open.
Sometimes the water supply valve for the toilet will freeze open which you can sometimes free it up buy turning it
open and closed several times. Sometimes you will need to replace it. When you do open the valve never open it all
the way as that is what usually makes them stick open.
You may have water in your tank float or a chain problem also.
Never use tank additives as they will eat the flapper and do damage to the toilet over time.
We can provide this service for you also.